Retail Experience Specialist

3 days ago


Christchurch, Canterbury, New Zealand The Warehouse Part time

Overview

The Warehouse Group operates several prominent retail brands in Aotearoa, prioritizing customer satisfaction and sustainability. This exciting opportunity allows you to join our team as a Customer Service Team Member.

About the Job

This permanent part-time role involves working 20 hours a week, primarily on Sundays through Thursdays from 5 pm to 10 pm. Your responsibilities will include:

  • Providing exceptional customer service and resolving customer inquiries
  • Processing returns, exchanges, refunds, and transfers
  • Supporting the Loss Prevention team and maintaining store safety
  • Helping supervise and support the Checkout area as needed

Key Skills and Qualifications

  • Previous experience in retail, hospitality, or a customer-facing role
  • A positive attitude and strong communication skills
  • The ability to multitask and work well under pressure

Benefits and Perks

  • We offer a range of benefits and perks, including Here for Good Leave and Team Card discounts


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