Retail Experience Specialist
3 days ago
Overview
The Warehouse Group operates several prominent retail brands in Aotearoa, prioritizing customer satisfaction and sustainability. This exciting opportunity allows you to join our team as a Customer Service Team Member.
About the Job
This permanent part-time role involves working 20 hours a week, primarily on Sundays through Thursdays from 5 pm to 10 pm. Your responsibilities will include:
- Providing exceptional customer service and resolving customer inquiries
- Processing returns, exchanges, refunds, and transfers
- Supporting the Loss Prevention team and maintaining store safety
- Helping supervise and support the Checkout area as needed
Key Skills and Qualifications
- Previous experience in retail, hospitality, or a customer-facing role
- A positive attitude and strong communication skills
- The ability to multitask and work well under pressure
Benefits and Perks
- We offer a range of benefits and perks, including Here for Good Leave and Team Card discounts
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