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Product Development Director

2 weeks ago


Auckland, Auckland, New Zealand Youtap Technology Ltd Full time

As a Senior Product Specialist, you will play a key role in shaping our product strategy and ensuring that our solutions meet the evolving needs of our customers. The ideal candidate is highly skilled in understanding customer needs, defining solutions, and working with technical teams to deliver results.

This role is perfect for someone who enjoys working with stakeholders to translate complex concepts into actionable business solutions while managing product roadmaps. You will collaborate with cross-functional teams, including engineering and sales, to develop and launch financial and loyalty solutions.

The successful candidate must have a strong understanding of customer retention, loyalty, and rewards program best practices. They should be proficient in data analytics, warehousing, and cloud platforms (AWS, Microsoft Azure) and have excellent communication, presentation, and interpersonal skills.

In this role, you will be responsible for engaging directly with customers to understand their needs, conducting requirements gathering sessions, workshops, and stakeholder interviews.