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Midtown Hospitality Ambassador

1 week ago

Auckland, Auckland, New Zealand IHG Hotels & Resorts Full time
About Our Company

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We inspire our guests to explore and discover different perspectives, so every one of them can create new stories of their own.

Our Team

We are looking for a passionate Guest Services Agent to become part of creating lasting memories for guests from around the world. As our Guest Services Agent, you'll be the welcoming face of our hotel, handling everything from check-ins and departures to sharing local recommendations that make each guest's stay special.

Responsibilities
  • Process payments, respond to guest inquiries, and ensure every interaction adds to an exceptional hotel experience
  • Work on our rotating roster, handling various tasks and responsibilities as needed
Qualifications
  • Excellent communication skills (both written and verbal)
  • Demonstrated reputation for being a positive team player, with a passion for guest experience
  • Prior experience in a similar role within the hotel industry
  • A passion for curating extraordinary guest experiences
  • A valid Full NZ driver's license
  • Full working rights within New Zealand with no restrictions
Benefits

We offer a competitive salary, impressive room discounts, and some of the best training in the business. Our company promotes a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.