Customer Empowerment Liaison

3 days ago


Auckland, Auckland, New Zealand Countydurhamvolunteering Full time

Countydurhamvolunteering is dedicated to fostering social inclusion and enhancing mental wellbeing in local communities. Our ideal volunteers can contribute to this mission by gaining valuable experience, developing new skills, and making a positive impact.

About the Role

This Support Lead Assistant role plays a crucial part in ensuring customers receive comprehensive support throughout their journey with us. The successful candidate will be responsible for delivering exceptional customer service, empowering individuals to make informed decisions, and promoting respect, dignity, independence, choice, and control.

Key Responsibilities
  • Deliver tailored support to customers, addressing their unique needs and preferences.
  • Foster strong relationships with customers, built on trust, empathy, and open communication.
  • Collaborate with colleagues to develop and implement effective support plans, ensuring seamless delivery of services.
What We Offer
  • A dynamic and supportive work environment, where your contributions make a real difference.
  • The opportunity to develop your skills and expertise in customer support, community engagement, and volunteer management.
  • A chance to be part of a team that is passionate about creating positive change in local communities.


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