Database Technical Lead

3 days ago


Wellington, Wellington, New Zealand Amazon Full time
About the Role:

We are looking for an experienced Database Technical Lead to join our team. As a member of our AWS Support team, you will be responsible for solving customer cases through various contact channels including telephone, email, and web/live chat.

You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and thoughtfully work with them to dive deep into the root cause of an issue.

Responsibilities:
  • Solve complex database-related issues for our customers.
  • Develop and present training to help new hires improve their skills.
  • Partner with development teams on complex issues to ensure timely resolution.

This role requires a strong background in database administration, system administration, and networking.



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