Client Growth Specialist
6 days ago
Company Overview:
Dimension Software Ltd is a leading IT services provider dedicated to delivering exceptional customer experiences. We are seeking a skilled Customer Success Manager to join our team and drive growth through strong relationships with clients.
Job Description:
The ideal candidate will possess impeccable relational skills, enabling them to create win-win environments for all parties they work with. This includes providing an excellent customer service experience, helping customers achieve their desired goals, and ensuring client retention and satisfaction.
Responsibilities:
- Own overall relationship with assigned clients
- Ensure retention and satisfaction of all assigned clients
- Aid clients in achieving their goals
Qualifications:
- Bachelor's degree or equivalent experience
- Experience in customer success
- Strong written and verbal communication skills
- Detail oriented and analytical
- Demonstrated ability to increase customer satisfaction
Seniority Level: Entry level
Employment Type: Full-time
Industries: IT Services and IT Consulting
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