Client Growth Specialist

6 days ago


Auckland, Auckland, New Zealand Dimension Software Full time

Company Overview:

Dimension Software Ltd is a leading IT services provider dedicated to delivering exceptional customer experiences. We are seeking a skilled Customer Success Manager to join our team and drive growth through strong relationships with clients.

Job Description:

The ideal candidate will possess impeccable relational skills, enabling them to create win-win environments for all parties they work with. This includes providing an excellent customer service experience, helping customers achieve their desired goals, and ensuring client retention and satisfaction.

Responsibilities:

  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals

Qualifications:

  • Bachelor's degree or equivalent experience
  • Experience in customer success
  • Strong written and verbal communication skills
  • Detail oriented and analytical
  • Demonstrated ability to increase customer satisfaction

Seniority Level: Entry level
Employment Type: Full-time
Industries: IT Services and IT Consulting



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