Contact Centre Professional

About the RoleWe are seeking a highly skilled and experienced Contact Centre Specialist to join our team. As a key member of our contact centre, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Provide exceptional customer service through...

About the RoleThis position offers a unique opportunity to contribute to the Ministry's vision of ensuring New Zealand is the best place in the world to be a child. As a key member of the National Contact Centre team, you will play a vital role in supporting the delivery of effective child protection services.Your primary responsibilities will include...

Contact Centre Director: Drive Revenue Growth through Strategic LeadershipBridgestone New Zealand Ltd is seeking an experienced Contact Centre Director to lead our revenue growth efforts through strategic leadership and optimization of outbound sales operations.This critical role requires someone with a methodical approach to develop and execute high-level...

Job Description Responsibilities Our Contact Centre Consultants are responsible for ensuring an outstanding service experience across our inbound voice channels.Handling enquiries across all stages of a customers journey, our Consultants focus on connecting, resolving and ensuring customers have the confidence that we have them sorted.It is important that...

OverviewKiwibank is a values-driven organisation that prioritises customer satisfaction. We are seeking a Customer Experience Representative to join our vibrant Contact Centre team.Key ResponsibilitiesRespond to customer inquiries via phone, email, and other communication channelsProvide exceptional customer service, resolving issues promptly and...

Contact Centre Leadership Opportunity">We are seeking a highly skilled and experienced Outbound Contact Centre Manager to join our team at Bridgestone New Zealand Ltd. As a leader in the contact centre industry, we are committed to providing exceptional customer service and driving revenue growth through strategic leadership and optimisation of outbound...

Contact Centre Representative - Billings & PaymentsKi te ora te wai, ka ora te whenua, ka ora te tangataWhen the water is healthy, the land and the people are healthyWatercare, the largest water and wastewater utility in New Zealand, delivers more than 400 million litres of water to Auckland every day.Now is an exciting time to join Watercare, we're planning...

Contact Centre Consultant (Cold Calling)Full-timeDepartment: Contact CentreAt HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air...

Company Overview:New Zealand Skills and Education Group is a leading provider of education and training services.We aim to empower individuals and communities through education and employment opportunities.Job Description:As a Service Consultant in our Contact Centre, you'll play a key role in assisting our customers, troubleshooting any issues they may...

Contact Centre Consultant (Cold Calling)Full-timeDepartment: Contact CentreAt HRV we believe everyone should love the feeling of coming home.In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home.We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air...

Contact Centre Consultant (Cold Calling)Full-timeDepartment: Contact CentreAt HRV we believe everyone should love the feeling of coming home.In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home.We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air...

Our National Contact Centre is looking for an experienced National Contact Centre Liaison to play a key role in coordinating and responding to critical situations. This involves liaising with frontline site Social Workers, co-ordinating responses to critical situations, and ensuring a smooth handover/transition.Key responsibilities include:Liaising with...

Contact Centre Representative - Billings & PaymentsKi te ora te wai, ka ora te whenua, ka ora te tangataWhen the water is healthy, the land and the people are healthyWatercare, the largest water and wastewater utility in New Zealand, delivers more than 400 million litres of water to Auckland every day. Now is an exciting time to join Watercare, we're...

Join us as an Outbound Contact Centre Manager - Drive revenue growth through outbound sales strategies and further lead and develop a high-performing teamAbout Bridgestone New ZealandBridgestone New Zealand Ltd is part of the global Bridgestone Corporation, an international leader providing sustainable mobility and advanced solutions for customers...

Delivering Exceptional Customer ExperiencesAs a Watercare Contact Centre Specialist, you will play a vital role in ensuring that our customers receive excellent service and support.You will be responsible for resolving customer inquiries and issues in a timely and professional manner, using your strong communication skills and technical knowledge to provide...

Join us as an Outbound Contact Centre Manager - Drive revenue growth through outbound sales strategies and further lead and develop a high-performing team About Bridgestone New Zealand Bridgestone New Zealand Ltd is part of the global Bridgestone Corporation, an international leader providing sustainable mobility and advanced solutions for customers...

This role offers a unique opportunity to build a rewarding career in customer service. As a Service Consultant in our Contact Centre, you'll be part of a high-performing team that provides exceptional customer experiences through quality interactions over the phone.Your Day-to-Day ResponsibilitiesYou'll start your day by providing exceptional customer...

About the Job:We're looking for someone who shares our passion for delivering exceptional customer service to join our team.In this role, you'll work closely with customers to understand their needs and provide tailored solutions.You'll have the opportunity to work in a fast-paced contact centre environment and make a real difference in the lives of our...

Grow your customer service career in a supportive team environment Full time hours on offer with growth opportunities for the right candidate Enjoy an easy commute in this South East location About the role: You will use your customer service skills to provide efficient and quality communication via inbound, outbound, and electronic communication. As the...

Join Our TeamThe Instillery Group is a leading provider of innovative solutions and services. We are committed to making a positive impact in our communities and empowering our clients to achieve their goals.Job SummaryWe are seeking a highly motivated and experienced Phone Support Specialist to join our Dunedin Contact Centre team. As a key member of our...