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Product Trainer Specialist

1 week ago

Auckland, Auckland, New Zealand Oppo Mobile Full time

About Us: OPPO is a global smartphone company that offers innovative products and services. Our goal is to provide customers with the best possible experience through our products and services. As a dynamic and results-driven organization, we are always looking for talented individuals who can help us achieve our goals.

Job Description

We are seeking a highly skilled Training and Incentive Coordinator I Product Trainer to join our team in Auckland. The ideal candidate will have a strong background in training and instructional design, as well as excellent communication and presentation skills. The successful candidate will be responsible for delivering product training to sales staff and promoters of OPPO products, designing and delivering training in various topics, including customer service, sales, product, and point of sale training.

  • Key Accountabilities:
  • Deliver training to sales staff & promoters of OPPO products
  • Design and deliver training in a variety of topics, including customer service, sales, product, and point of sale training
  • Building and execution of training plans in preparation for flagship launches
  • Maintaining the e-learning portal
  • Train a small Field Sales Team (Territory Managers) and store staff on product knowledge to expert level
  • Set up short term and long term training schedule
  • Ensure that learning is delivered in an engaging and consistent manner
  • Delivering induction training, working with team members to identify and address competency gaps
  • Participate in trade fairs, conferences, and forums and train attendees on product features
  • Set up and execution of a full Product training program for all involved parties, across all channels
  • Build a consistent brand experience in stores through formulating and executing training plans
  • Build and maintain effective professional working relationships in store to maximize training opportunities
  • Devise innovative ways to build knowledge and demonstrate ROI
  • Adhere to company and client policies, procedures, and compliance