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Fitness Operations Manager

1 week ago

Wellington, Wellington, New Zealand Retrofitness, LLC Full time

Retrofitness, LLC seeks a highly skilled and experienced Fitness Operations Manager to lead our team in delivering exceptional service to our members. As the primary point of contact for all fitness-related inquiries, you will be responsible for ensuring that our facilities meet the highest standards of cleanliness, maintenance, safety, and security.

The successful candidate will have a proven track record of leadership, with a strong ability to motivate and train staff to deliver exceptional results. You will be responsible for overseeing expense goals, managing payroll and general administrative expenses, and promoting a professional and welcoming atmosphere that enhances the quality of service and care offered to our members and employees.

Key Responsibilities:
  • Lead and manage a team of personal trainers and fitness staff
  • Oversee the delivery of exceptional customer service to members
  • Manage revenue-generating activities, including personal training sessions and group classes
  • Ensure compliance with company policies and procedures