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Personal Lending Consultant

1 week ago

Auckland, Auckland, New Zealand Mtf Finance Pukekohe Full time
About Us

We pride ourselves on making lending about people again, so critical to our success is the ability to work collaboratively with our network and National Office.

Your Role

You will be responsible for managing customer dishonours and arrears. Your key responsibilities will include:

  • Responding promptly to customer communications, providing meaningful updates in a professional, clear and consistent way.
  • Providing sound advice and demonstrating comprehensive understanding of products, regulations, and requirements.
  • Working with management to identify and service business opportunities with clients.
Requirements
  • A good understanding of responsible lending and compliance requirements.
  • Strong understanding of financial regulations and compliance requirements in New Zealand.
  • Customer service experience is preferred, but equally important are a positive attitude, strong energy, and passion for helping people.