Customer Service Coordinator

7 days ago


Nelson, Nelson, New Zealand Summerset Holdings Full time

Company Overview:

At Summerset, our mission is to bring villages to life by providing a supportive community for our residents. We value our team members' passion and dedication, which enables us to deliver exceptional service.

We are guided by our values of One Team, Strong Enough to Care, and Strive to Be the Best. Our diverse team thrives in an environment where everyone's uniqueness shines, and their work has real impact.

Job Description:

This casual role as a Receptionist is the face of our business, requiring excellent customer service skills. You will interact with various individuals, including the elderly and their families, providing efficient administration support and document control.

You will be responsible for:

  • Providing administrative support to both the Village and Care Centre management teams
  • Delivering superb customer service at reception for customers, staff, and management

Required Skills and Qualifications:

To succeed in this role, you will need:

  • A strong background in customer service and administration
  • Proven ability to provide administrative support to a management team
  • Attention to detail, accuracy, and time management
  • The ability to work independently and take initiative
  • Strong communication skills with people from all walks of life

Benefits:

As part of our team, you can expect:

  • A friendly and supportive team environment
  • The opportunity to work in a dynamic environment where no two days are the same
  • Access to health cover (if applicable), day off on your birthday (if applicable), social sporting teams, and discounts at various suppliers


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