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Reception and Support Team Member

1 week ago

Tauranga, Bay of Plenty, New Zealand Green Cross Health Full time

About Our Practice: The Doctors Papamoa & The Doctors Bayfair are two busy General Practices situated in Papamoa, caring for the health needs of our enrolled patients. We're committed to providing exceptional primary healthcare services, with a focus on delivering quality care and promoting healthy lifestyles.

Job Overview: We're seeking a highly skilled and compassionate Medical Receptionist to join our dynamic team. As a key member of our Front-of-House team, you'll play a vital role in ensuring our patients have a seamless experience from start to finish.

  • Main Responsibilities:
  • Provide excellent customer service to patients face-to-face and over the phone
  • Manage appointments, process payments, and accurately maintain patient records
  • Work efficiently in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Be approachable, confident, empathetic, and patient, with great attention to detail

Required Skills and Qualifications: To succeed in this role, you'll need excellent communication skills, strong organisational abilities, and a passion for delivering exceptional patient care. You should also be reliable, flexible, and able to work effectively in a team environment.

Benefits: As a valued member of our team, you'll enjoy a range of benefits, including opportunities for growth and development, a supportive work environment, and recognition for your contributions.