Luxury Goods Retail Sales Representative

5 days ago


Auckland, Auckland, New Zealand Pandora Part time
About Us

We're a global workforce made up of over 33,000 passionate people who help us bring our ambitions to life. We're committed to creating unforgettable career progression opportunities for our employees.

Our Commitment

We believe in empowering our employees to be themselves and equipped to deliver their very best. We strive to deliver exceptional customer experiences and drive the success of our stores.

Job Role

As a Retail Assistant, you'll be responsible for creating special moments for our customers by crafting their unique stories with Pandora jewellery. You'll be part of a dynamic team that strives to deliver exceptional customer experiences.

  • You'll influence sales by sharing your knowledge of our handcrafted products and brand.
  • You'll build relationships with customers by providing exemplary service and adapting your approach depending on individuals' personalities, loves and needs.
  • You'll learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience.
  • You'll encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
  • You'll assist with product deliveries; unloading and storing in the correct spaces in store.
  • You'll maintain high shop floor standards; taking pride in your environment.
  • You'll operate the till system, handling financial transactions including returns and exchanges.
Key Responsibilities
  • Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value.
  • Provide exceptional customer service by answering queries and adapting your approach depending on individuals' personalities, loves and needs.
  • Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience.


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