Luxury Sales Director

3 days ago


Auckland, Auckland, New Zealand DFS Group Full time
About the Role

We are searching for a highly skilled and experienced professional to join our team as a Luxury Sales Director. This is an exciting opportunity for a motivated and results-driven individual to take on a challenging role, driving sales and customer satisfaction through effective team management and product expertise.

Key Responsibilities
  • Collaborate with the Product Sales Manager to drive sales growth and improve team productivity.
  • Develop and implement strategies to enhance the customer experience, working closely with the Platinum Services team.
Team Leadership
  • Lead and develop a high-performing sales team, fostering a culture of excellence and continuous improvement.
  • Establish clear goals and objectives, aligned with company targets and customer expectations.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
Product Knowledge and Merchandise Strategy
  • Maintain a deep understanding of our product portfolio, including brand history, features, and benefits.
  • Work closely with the Product Sales Manager to develop and execute merchandise strategy, ensuring alignment with company goals and customer needs.
  • Provide expert advice to customers on product selection and suitability, ensuring a personalized shopping experience.
Ideal Candidate Profile
  • Degree or equivalent combination of education, or relevant work experience in the luxury sector.
  • Proven track record of success in sales leadership, with a strong focus on customer satisfaction and team development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Possess a passion for luxury goods and a deep understanding of the market trends and consumer behavior.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of professionalism.


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