DevOps Technical Lead
3 days ago
Join Our Team:
We're EngFlow, a leading provider of remote execution services and observability platforms. Our mission is to make software development faster, more efficient, and more enjoyable.
About the Job:
We're seeking an experienced Developer Support Engineer to join our team. As a key member of our support team, you'll be responsible for providing technical guidance to customers, identifying and resolving product issues, and building strong relationships with technical contacts at assigned customers.
Your Key Responsibilities:
- Act as primary technical point of contact for customers.
- Provide technical direction to customers on integrating our products into their development environment.
- Take ownership of assigned customer issues, including initial troubleshooting and issue resolution.
Requirements:
- Bachelor's degree in Computer Science or related field.
- 3+ years of experience in software development, customer support, or technical roles.
- Deep knowledge of build systems, programming languages, and cloud infrastructure.
- Excellent communication and analytical skills.
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