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Principal Experience Leader

3 weeks ago


Gisborne, Gisborne, New Zealand Cleo Full time

About Cleo

Cleo is a pioneering fintech company on a mission to revolutionise the way people interact with money. We're a team of passionate individuals dedicated to creating a better financial future for everyone. As a Principal Product Designer at Cleo, you'll play a pivotal role in shaping our user experience and driving organisational-wide transformational impact.

The Role

You'll be responsible for identifying and delivering high-impact projects across all our squads and the newly created Experience Platform team. Your expertise will help set and establish the highest design standards for quality and workflow. You'll partner with senior stakeholders to advocate for user-centred design and customer obsession in bringing company-wide initiatives to life.

Key Responsibilities

  • Work across Cleo's pillars and squads to support design managers in bringing clarity and focus to the design team's vision and impact on OKRs.
  • Play a key role in establishing and maintaining exceptional levels of design craft and execution across the Cleo user experience.
  • Strategically, proactively, and autonomously identify and pitch for opportunities to deliver impact on Cleo's product strategy.
  • Partner with senior stakeholders across product, engineering, data, marketing, and wider business teams advocating for user-centred design and customer obsession in bringing company-wide initiatives to life.

We're Looking For

You've got a proven track record of designing best-in-class, impactful consumer app experiences as a senior IC or Design leader. Your work shows the highest levels of craftsmanship in visual, UI, interaction design, prototyping, and strong appreciation for bringing brand into the user experience. You're experienced and comfortable driving impact at the organisational level with context across multiple product areas. You bring a 'make it happen' mindset - proactive in finding the most impactful user and business problems to solve, self-sufficiently gathering insights and data to validate, and quickly able to bring your vision to life.

Our Benefits

We offer a competitive compensation package (base + equity) with bi-annual reviews aligned to our quarterly OKR planning cycles. This is a PD6 level role. You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo, and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Work where you work best. We're a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.