Digital Transformation Lead

4 days ago


Wellington, Wellington, New Zealand Kainga Ora - Homes And Communities Full time

About Us

Kainga Ora - Homes And Communities is a leading organisation in transforming New Zealand's housing choices and outcomes. We are committed to creating homes and communities that enable New Zealanders to thrive.

Job Description

The Delivery Lead is a key leadership role in providing digital capabilities to our business, driving success during an exciting period of organisation-wide technology transformation. This role is focused on managing and developing our ESM & ITSM capabilities.

Main Responsibilities

  • Lead, coach, mentor and support a cross-functional team who deliver results
  • Play a vital role in guiding the team through change and empowering them to thrive in a dynamic, fast-paced environment
  • Balancing day-to-day work while enabling the team to deliver on critical technology transformation initiatives
  • Build and maintain trusted relationships with teams, stakeholders, and senior leadership to drive collaboration and shared success

Requirements

  • Experience leading cross-functional teams within an ITSM/ESM tools practice
  • Experience developing and delivering ITSM practices using a framework such as ITIL
  • Track record in supporting and empowering cross-functional teams, providing guidance, removing blockers, and enabling effective collaboration
  • Experience leading a team dispersed across multiple physical locations
  • Experience working with Product Owners and business stakeholders to define priorities, negotiate deliverables, and ensure alignment with strategic objectives
  • Hands-on experience in Agile environments, including leading Agile ceremonies, backlog refinement, and work estimation

Benefits

  • Competitive salary
  • Five weeks' annual leave
  • Flexible working arrangements
  • Ongoing training and development opportunities


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