Heavy Machinery Branch Coordinator
2 weeks ago
About the Job
We are looking for a Heavy Machinery Branch Coordinator to join our team. This role involves executing customer support strategies to enhance parts operations and profitability, overseeing branch operations, and developing performance improvement plans. If you have prior experience as a Parts Manager or Customer Support Manager and want to take your career to the next level, please apply.
The Key Responsibilities:
- Implement and oversee customer support business strategies for parts operations.
- Guide stores in succession planning and key role development.
- Conduct monthly financial reviews to identify performance areas.
- Analyse market potential for the east parts departments.
- Ensure compliance with dealer audit criteria and follow up on action items.
- Collaborate with CSA managers for consistent store support and implement Lean principles.
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