Customer Success Ambassador

2 weeks ago


Auckland, Auckland, New Zealand Tsa Group Full time

Company Overview

TSA Group is a leading provider of innovative solutions that unlock customer potential. We're committed to fostering a culture of excellence, where our team members can grow, develop, and thrive.

Job Description

We're seeking a highly skilled and motivated individual to join our Voice Contact Centre team. As a Customer Success Ambassador, you will be responsible for delivering exceptional customer experiences, providing timely and effective solutions, and building strong relationships with our clients.

Required Skills and Qualifications

  • Strong verbal communication skills with the ability to deliver clear, confident, and professional responses.
  • Ability to understand and interpret verbal communication effectively.
  • Strong technical ability to work with other departments and achieve resolution for customers.
  • Excellent interpersonal skills with a focus on professionalism when dealing with internal and external consumers.
  • Attention to detail and accuracy in all interactions.

Benefits

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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