Workplace IT Operations Lead

5 days ago


Wellington, Wellington, New Zealand Fnz Group Full time

Job Description:
As Head of Regional Infrastructure, you will play a critical role in shaping the future of IT service delivery at FNZ Group. Reporting directly to the CIO, you will lead a team of IT professionals responsible for delivering world-class IT services to our customers and stakeholders. Your primary objective will be to drive regional IT transformation, ensuring seamless IT support and service delivery across Asia Pacific.

Responsibilities:
Oversee IT workplace operations and drive process improvements Implement strategic initiatives to enhance IT service efficiency Administer Azure and on-prem Active Directory Manage and maintain telephony infrastructure Conduct basic network troubleshooting and escalate complex issues as needed Define and implement SLAs to measure IT support performance effectively Drive automation and self-service capabilities to enhance user experience

Benefits:
A competitive salary and excellent benefits package Opportunity to work with a leading global provider of wealth management platforms Collaborative and dynamic work environment Access to cutting-edge technology and tools Flexible working arrangements, including remote work options Professional development opportunities to enhance your skills and career Global career opportunities within the company



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