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Loans Solutions Expert

1 week ago

Christchurch, Canterbury, New Zealand Fairstone Financial Inc. Full time

About Us

Fairstone Financial Inc. is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing.

We prioritize customer service and community engagement, helping individuals and businesses meet their financial needs through flexible and accessible lending options.

Our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers.

As a Financial Consultant in Loan Solutions, you will play a key role in providing best-in-class service to customers and prospective customers.

Your Responsibilities

  • SUPPORT CUSTOMERS AND PROSPECTIVE CUSTOMERS ON THE PHONE AND IN PERSON TO PROVIDE BEST-IN-CLASS SERVICE.
  • ENSURE LOAN APPLICATIONS ARE ASSESSED ACCURATELY AND TIMELY IN A FAST-PACED ENVIRONMENT.
  • GATHER LOAN INFORMATION.
  • SELL OUR LOAN AND PROTECTION PRODUCTS.
  • CLOSE LOANS VIRTUALLY AND IN PERSON.
  • FOLLOW UP PAST DUE CUSTOMER ACCOUNTS.
  • CASH CONTROLS INCLUDING TAKING PAYMENTS.

What We Offer

  • Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.
  • Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week.
  • We Value Work-Life Balance: Support the right to disconnect at Fairstone.
  • Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
  • Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
  • Wellness: Tailored well-being solutions available 24/7.
  • Competitive Base Salary: With multiple incentive programs to increase your overall compensation.
  • Reward Program: Collect points for travel or merchandise.
  • Employee Referral Program: Earn a bonus when referring a friend.
  • Employee Discounts: We offer numerous discounts at various retailers.
  • Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.