Resort Retail Supervisor

4 days ago


Queenstown, New Zealand NZ Ski Limited Full time

We're seeking a highly motivated and experienced Snowsports Team Leader to join our team at NZSki Limited. As a key member of our retail team, you'll be responsible for leading our team to deliver exceptional customer experiences.

The ideal candidate will have previous experience in a supervisory role within snowsports retail and possess strong product knowledge of current goggle, helmet, glove, and outerwear technology.

We're looking for a dedicated individual who can effectively manage stock, maximise sales, and lead a small team with enthusiasm. The ability to multitask, problem-solve, and work well under pressure is essential.

About the Job

  • Lead the retail team in providing excellent customer service and knowledge that exceeds guest expectations.
  • Manage stock, maximise sales, and lead a small team with enthusiasm.
  • Undertake staff induction, training, administration, and performance management in conjunction with the Retail Head of Department.
  • Provide leadership, communication, and training skills to the team.
  • Manage staff scheduling and staff performance.

Your Skills and Qualifications

  • Previous experience in a supervisory role within snowsports retail.
  • Strong product knowledge of current goggle, helmet, glove, and outerwear technology.
  • Outstanding customer service and leadership skills.
  • An understanding of the importance of being a team player and small group dynamics.
  • Solid understanding of Point of Sale including cashiering, end-of-day reconciliation, and money handling procedures.


  • Queenstown, New Zealand Aeropostale Part time

    About UsAeropostale is a leading fashion retailer offering high-quality clothing and accessories for young people. Our stores offer a fun and engaging shopping experience that allows customers to express their individuality.Our CultureWe value a culture of teamwork, accountability, and respect for one another. Our goal is to create a positive work...

  • Retail Supervisor

    6 days ago


    Queenstown, New Zealand Foodstuffs SI Full time

    **Retail Supervisor - Four Square Queenstown** Four Square Queenstown are looking for an exceptional full time permanent Retail Supervisor / Duty Manager to lead our team. To be considered for this role it is a requirement that you have your Liquor Controller Qualification. A current General Manager's Certificate, or have the experience, ability and skills...


  • Queenstown, New Zealand Rosewood Hotel Group Full time

    Housekeeping Supervisor Position AvailableWe are seeking a motivated and experienced Housekeeping Supervisor to join our team at Rosewood Matakauri. As a key member of the housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and organisation throughout the hotel.Main Responsibilities:Oversee daily housekeeping...


  • Queenstown, New Zealand Queenstown 9300, New Zealand Full time

    **Role Overview**We are seeking a skilled and enthusiastic Reservations Team Member to join our team at the ski resort for the winter season. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Responsibilities:Building rapport with guests through...


  • Queenstown, New Zealand Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Queenstown, New Zealand Cardrona Alpine Resort Full time

    Are you passionate about providing exceptional guest experiences in the snow sports industry?Join our team as a Wanaka Branch Rentals Team Leader at Cardrona x Treble Cone's Wanaka Branch (Après)As the first point of contact for many of our guests living in or visiting Wanaka, Après boasts a dynamic environment featuring a bar & restaurant, retail space,...


  • Queenstown, New Zealand Foodstuffs SI Full time

    **PAK’nSAVE Queenstown** **DRY GOODS SUPERVISOR** This full-time position is a great opportunity for an experienced team leader or supervisor who excels at motivating people, enjoys working across multiple areas and shows excellent attention to detail. Reporting to the Dry Goods and Operations Managers, the Supervisor is responsible for the combined...


  • Queenstown, New Zealand IHG Full time

    **About us** Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...


  • Queenstown, New Zealand NZ Ski Limited Full time

    NZSki Limited is committed to creating an exceptional customer experience in a unique and breathtaking environment. As a Resort Retail Supervisor, you'll be responsible for leading our retail team to achieve outstanding results.The ideal candidate will have previous experience in a supervisory role within snowsports retail and possess strong product...


  • Queenstown, New Zealand Ski Hire Nz Ltd Ta Snowboard Workshop Full time

    About Us: At Ski Hire Nz Ltd Ta Snowboard Workshop, we value authenticity, friendliness, and professionalism. As a key member of our team, you will be working closely with our workshop technicians to provide exceptional customer service and maintain our high standards of craftsmanship.Your Role: As a Snowboard Workshop Supervisor, you will be responsible for...


  • Queenstown, New Zealand Adidas Full time

    Join Our TeamWe are seeking a talented and experienced Retail Lead to join our team at Adidas Queenstown. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and fostering a positive work environment.Key Requirements12 months experience working in a retail environmentAdvanced...


  • Queenstown, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    About the RoleWe are seeking a charismatic and results-driven Team Leader to join our Lifts Department. The successful candidate will be responsible for driving team performance, improving operational efficiency, and delivering exceptional customer service.Key ResponsibilitiesDevelop and implement strategies to improve team performance and drive...


  • Queenstown, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    **Job Description**We are seeking a skilled and enthusiastic Lifts Department Supervisor to join our team. This is a seasonal position that requires strong leadership skills, excellent communication abilities, and a passion for ensuring the smooth operation of our lifts and car park duties.The ideal candidate will have experience in a similar role, with a...


  • Queenstown, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    About the JobThis role is perfect for someone who loves working in a fast-paced environment, is passionate about delivering exceptional customer service, and has a strong interest in the ski industry. As a Mountain Guest Services Assistant, you will be responsible for meeting and greeting guests, processing sales, and finding opportunities to improve our...


  • Queenstown, New Zealand Trojan Holdings Ltd Full time

    **Senior Lift Operator - **Coronet Peak & The Remarkables** Lifties are the face of our mountain, everyone who skis or rides at NZSki during the season will interact with a Lift Operator. We are therefore seeking fun-loving personalities with an affinity for operating machinery safely who can multi-task with a smile on their face in a blizzard. If this...

  • Lifts

    5 days ago


    Queenstown, New Zealand NZSki Full time

    **Senior Lift Operator - **Coronet Peak & The Remarkables** Lifties are the face of our mountain, everyone who skis or rides at NZSki during the season will interact with a Lift Operator. We are therefore seeking fun-loving personalities with an affinity for operating machinery safely who can multi-task with a smile on their face in a blizzard. If this...

  • Executive Chef

    4 days ago


    Queenstown, New Zealand Wyndham Destinations Full time

    About Wyndham DestinationsWyndham Destinations is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun....


  • Queenstown, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    **Company Overview**We are proud to be one of the leading ski resorts in New Zealand, offering an unforgettable experience for our crew, locals, and guests alike. With a rich history dating back to 1947, we continue to innovate and improve our facilities, services, and products to ensure that every guest has an amazing time on the mountain.**Job...

  • Night Manager

    1 week ago


    Queenstown, New Zealand Peppers Beacon Full time

    DO YOU HAVE A PASSION FOR EXCEPTIONAL SERVICE, AN ANALYTICAL MIND FOR FINANCIALS AND NO HESITATION OF BEING A NIGHT OWL? THEN IT’S YOUR TIME TO MAKE YOUR MARK ON ONE OF THE LARGEST HOTEL CHAINS IN THE WORLD!_ **Accor **has an opportunity for an enthusiastic and career driven team player to join a proficient team in the position as Night Manager. We are...


  • Queenstown, New Zealand Outside Sports Full time

    Company OverviewOutside Sports is committed to providing top-notch outdoor adventure gear and apparel to enthusiasts worldwide. Our team is passionate about helping customers find the perfect products for their needs.Job RequirementsWe are looking for highly skilled professionals with extensive knowledge of ski and snowboard boot fitting. Ideal candidates...