Service Delivery Specialist

1 week ago


Christchurch, Canterbury, New Zealand Nurse Maude Full time

Job Overview

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This role involves coordinating and scheduling visits for our nursing and specialty clinic teams. You will work closely with the Clinical Nurse Manager, Registered Nurse Coordinators, and internal support services to ensure a consistent and high-quality service is delivered to clients across Christchurch, Waimakariri, and Selwyn districts.

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Your Key Responsibilities

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  • Scheduling visits effectively to meet service requirements.">
  • Managing queues and follow-up for all clinical services.">
  • Supporting the Clinical Nurse Manager and Registered Nurse Coordinators in managing specialty clinics.">
  • Maintaining an up-to-date overview of service delivery at all times.">
  • Ensuring effective communication with the Clinical Nurse Manager, Registered Nurse Coordinators, and clinical teams.">
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About You

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To be successful in this role, you will have recent experience working with clinical and administration teams, either in the healthcare sector or in a role where you have used computer systems to allocate workloads, problem solve, and think critically while maintaining exceptional customer service.

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Desirable Skills and Qualifications

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  • A strong commitment to exceptional customer service.">
  • Patience, adaptability, and a 'can-do' attitude when navigating evolving or challenging situations.">
  • A welcoming and supportive nature when supporting new team members.">
  • An outstanding ability to prioritise tasks effectively and work efficiently under pressure.">
  • A proactive and professional communication style.">
  • In-depth knowledge of Christchurch city and its suburbs, Waimakariri, and Selwyn districts.">
  • Knowledge of Microsoft 365 Office Suites and intermediate to advanced computer skills.">
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Benefits of Working at Nurse Maude

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Nurse Maude offers a range of benefits, including wellbeing support, staff discounts, health insurance, and opportunities for staff development.

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About Nurse Maude

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Nurse Maude is a well-established organisation providing nursing and homecare services to vulnerable communities. We deliver over a million hours of district and specialist nursing, home support services, hospice, and community palliative care each year.

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What We Offer

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At Nurse Maude, we value collaboration, creativity, and teamwork. If you thrive on these qualities and excel under pressure, we would love to hear from you.

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How to Apply

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Please visit our website https://careers.nursemaude.org.nz/home to apply for this exciting opportunity.



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