Customer Service Representative Position
7 days ago
We're a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our mission is to deliver exceptional results through our people.
Our Values- Delivering Excellence - meeting customer expectations every time
- Career Development Opportunities - empowering employees to grow professionally
- Entrepreneurial Spirit - fostering innovation and dedication
At DX Delivery, our brand is built on providing top-notch service through our team members. We strive to be an employer of choice by offering opportunities for career advancement and skill development.
Job OverviewThis role involves working as part of a dynamic team to provide fantastic service to a wide range of customers. Key responsibilities include:
- Managing Customer Queries - receiving and resolving inbound queries in line with agreed processes
- Collaboration and Teamwork - working together to ensure great customer service delivery
- Competitive Pay Rates
- Company Funded Health Plan
- Generous Holidays and Long Service Recognition Scheme
- Pension Scheme and Life Assurance
- Employee Assistance Programme and Virtual GP Access
- DX Discounts Portal and Career Progression Opportunities
We are committed to developing your skills and supporting your career growth within our organization.
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