Retail Experience Coordinator

3 days ago


Christchurch, Canterbury, New Zealand Tesla, Inc. Full time
Role Description

The Service Advisor plays a crucial role in ensuring our customers have an exceptional experience with their vehicle. As a key member of our team, you will be responsible for delivering high-quality customer service and resolving any technical issues that may arise.

Key Responsibilities:

  • Respond to customer inquiries and concerns, utilizing technical knowledge to troubleshoot and resolve issues.
  • Collaborate with colleagues to resolve complex technical issues and ensure customer satisfaction.
  • Maintain accurate records of customer interactions and technical issues in the Dealer Management System.


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