Technical Lead for Office of the Privacy Commissioner

5 days ago


Wellington, Wellington, New Zealand New Zealand Government Full time

The Office of the Privacy Commissioner is a small independent Crown entity established under the Privacy Act 2020 as New Zealand's privacy regulator. Our purpose is to ensure privacy is a core focus for agencies in order to protect the privacy of individuals, enable agencies to achieve their own objectives, and safeguard a free and democratic society.

We are seeking a highly skilled and experienced Senior ICT Support Analyst to join our team in Wellington. As a key member of our team, you will be responsible for resolving day-to-day technical issues and supporting the reliability and security of our ICT services.

Job Description:

Responsibilities

You will be responsible for:

  • Resolving day-to-day technical issues and supporting the reliability and security of ICT services.
  • Working with our manager, lead or support ICT projects and initiatives, drive system improvements, and upskill employees to effectively utilise technology in their daily operations.
  • Identifying opportunities for innovation, implementing best practices, and continuously improving ICT processes to align with business objectives.

Requirements:

  • 5+ years of experience in an ICT support or technical role, and a relevant qualification (preferred).
  • Experience with cloud-based platforms, collaboration tools, content management systems, endpoint management solutions.
  • Knowledge of ICT infrastructure, including networking, cloud services, and security practices.
  • Strong documentation skills, with experience creating user guides and technical documentation.
  • Strong understanding of ICT security, privacy, and compliance considerations.
  • Highly organised, able to prioritise multiple tasks, and work independently.
  • Pasionate about providing excellent support and enhancing user experience, able to communicate credibly and confidently across the organisation and with external providers.

Salary and Benefits:

The salary for this role is competitive and based on experience. In addition to a comprehensive salary package, you will also receive a range of benefits including three days paid Commissioner leave between Christmas and New Year, flexible working options, and at-work support for learning te reo Māori and tikanga practices.



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