Automotive Service Consultant
4 days ago
About the Role
">We are seeking a dedicated and results-driven Service Advisor to join our team at Inghamdriven. As a key member of our service team, you will be responsible for delivering exceptional customer experiences that enhance sales, dealership performance, and overall customer satisfaction.
">Main Responsibilities
">Promote all products and services offered by Inghamdriven, ensuring customers are informed and up-to-date on available options.
Welcome customers during vehicle drop-off and pickup, providing a seamless and hassle-free experience.
Generate accurate quotes and invoices for repair services, maintaining high levels of accuracy and attention to detail.
Cultivate and maintain strong customer relationships to encourage repeat business and drive loyalty.
Ensure meticulous recording of booking and parts sales information, supporting effective business decision-making.
Prioritize customer satisfaction, demonstrating a commitment to excellence in every interaction.
Administer warranty input and check out/in of loan vehicles, ensuring seamless processes.
Required Skills & Experience
">Hold a clean, full driver's license, with a minimum of 2 years' experience in customer service or administration roles.
Demonstrate the ability to multitask effectively and thrive in high-pressure situations, prioritizing tasks and managing time efficiently.
Exhibit a professional demeanor with excellent communication skills in English, interacting with diverse customers and colleagues.
Reside in New Zealand and/or hold a valid work visa, ensuring compliance with relevant regulations.
Demonstrate personal integrity and reliability, upholding Inghamdriven's values and standards.
About Inghamdriven
">Inghamdriven is a leading Multi-Franchise Automotive company in New Zealand, committed to delivering quality brands and services across automotive sales, finance, parts, and service. Our focus on continuous improvement and value addition ensures we provide the best possible experience for customers and employees alike.
">How to Apply
">If you're seeking a role that offers growth opportunities and a stimulating work environment, we invite you to apply now or visit our careers page at www.inghamdriven.nz for more information.
">#J-18808-Ljbffr
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