Travel Industry Solutions Analyst

6 days ago


West Coast, New Zealand Flight Centre Travel Group Full time
Company Overview

Flight Centre Travel Group is a leading global travel group that offers a range of travel-related services and products. Our mission is to inspire people to travel and explore new destinations while providing excellent customer service.

Job Description

This role requires a highly skilled professional to work as a key member of our Supply business team. As a Systems Analyst, you will be responsible for providing technical support and consultancy to internal and external businesses, working closely with various stakeholders including consultant support teams, brands, Project Management & Engineering (PM&E), vendors, and management.

  • Key Responsibilities:
    • Maintain a detailed understanding of our Air Distribution systems and their relationship with Flight Centre Travel Group (FCTG) systems and users, and the business impacts of any changes.
    • Provide high level technical assistance by handling third level support escalations, ensuring issues are fully understood, clearly documented and/or solution provided.
    • Proactively identify trends and identify opportunities to simplify, streamline or enhance.
Benefits
  • We love to travel: generous discounts, including family and friends, on flights, hotels, tours, cruises, car hire, attractions, travel insurance and more.
  • Development: individualised continuous Learning & Development pathway options.
  • Balance: flexible working arrangements available.

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