Building Zone Manager Position

4 days ago


Rotorua, Bay of Plenty, New Zealand Mitre 10 Full time
Job Description

Mitre 10 Mega Rotorua is a local family-owned and operated business with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience.

We are currently looking for an experienced Zone Manager to join our team and oversee our Timber and Building Department.

  • This is a full-time role (40 hours) with a focus in the Timber and Building Zone. This position is Tuesday - Saturday.

Core Capabilities

  • Customer Service Excellence - Act in the best interests of the company and provide outstanding customer service.
  • Extensive Expertise - Current DIY, power tools, timber and building knowledge.
  • Communication Skills - Excellent communication and performance management abilities.
  • Financial Acumen - Budget management and inventory control.
  • Leadership - Competent management background and team succession planning.
  • Drivers Licence - Full New Zealand Class 1 Drivers Licence. Forklift licence advantageous.

Key Responsibilities

  • Epic Customer Experiences - Create memorable customer service experiences by cross-training team members and utilizing their skills.
  • Process Optimization - Develop and implement initiatives to optimize departmental operations.
  • Order Monitoring - Ensure timely fulfillment of orders and keep customers informed at all stages.
  • Compliance - Ensure compliance with MPI regulations, including biosecurity, and maintain accurate records.
  • Team Empowerment - Energize your team to achieve the best results and participate in Duty Management of the store.

Benefits and Perks

  • Competitive remuneration
  • A stable positive team environment
  • CORPORATE DISCOUNTS
  • Excellent support and training
  • Staff perks such as Birthday Day - Day Off, Trauma Insurance, Bonus Scheme
  • Generous staff discount


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