Customer Service Representative

5 days ago


Palmerston North, Manawatu-Wanganui, New Zealand Community Legal Aid & Affiliate Full time

About Us

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Community Legal Aid (CLA) is a leading provider of free civil legal assistance to low-income residents of central and western Massachusetts. Our team of dedicated professionals is committed to delivering high-quality services and making a positive impact on our community.

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Job Description

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We are seeking a skilled receptionist to join our team in Fitchburg. As a receptionist, you will play a vital role in providing exceptional customer service, greeting visitors, screening clients, data entry, filing, and other clerical tasks. Additionally, you will interpret and translate for Spanish-speaking clients.

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Key Responsibilities

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  • Providing front-line support to clients and staff">
  • Answering telephone calls and responding to emails">
  • Greeting visitors and providing general information about the office and its services">
  • Screening clients and assisting them with their legal issues">
  • Data entry, filing, and other clerical tasks as needed">
  • Interpreting and translating for Spanish-speaking clients">
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Requirements

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To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be bilingual in English and Spanish, with prior experience as a receptionist or secretary in a nonprofit setting.

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What We Offer

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CLA offers a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development.



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