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Store Leadership Manager

3 weeks ago

Dunedin, Otago, New Zealand CGR Services Full time
Company Overview
Mons Royale is a fast-growing brand in action and adventure sports space with big mission to shift riders from synthetics to natural fibers. We believe in benefits of action and adventure sports but also want to make clothing designed for these sports better for the planet.

Job Description
We are looking for a Store Leadership Manager to lead our retail team in Our New Brand Store in Britomart. As a key member of our team, you will drive performance, inspire a customer-first culture, and help shape the future of our retail experience. You will work closely with our National Retail Manager and global team to drive sales, build community connections, and cultivate a customer-first culture.

Key Responsibilities
• Lead, motivate, and develop a high-performing team to exceed KPIs and sales targets
• Deliver an exceptional in-store experience that aligns with Mons Royale brand and values
• Manage store operations, including stock control, pricing, cash handling, security, and visual merchandising
• Bring the brand to life through local activations, events, and partnerships
• Champion in-store training to grow product knowledge and sales confidence
• Keep stores compliant, safe, and aligned with company standards
• Act as the key link between stores and HQ, sharing insights, ideas, and opportunities

Requirements
• Proven experience in senior retail leadership role with record of driving sales and leading teams
• Driven by sales targets and KPIs
• Strong problem-solving skills and ability to think on feet in fast-moving environment
• Passion for sustainability, outdoor sports, and Mons Royale brand mission
• Solid understanding of retail operations, including POS systems, stock management, and customer service best practices
• Proactive approach with ability to build inclusive and motivated team culture
• Experienced retail leader, ideally with multi-site or high-volume experience

Benefits
• Competitive salary and industry discounts
• Access to Mons Royale gear and discounts across outdoor industry
• Team building activities and incentives: from staff rides to community events, we foster strong team connections
• Opportunity for growth: fast-growing brand with career development opportunities within and outside NZ
• Mountain town lifestyle and flexibility: based in mountain towns, we value time spent outdoors and work-life balance
• Embracing entrepreneurial spirit: being part of fast-growing brand means involvement in various opportunities beyond typical job description