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Dining Room Manager

2 weeks ago

Christchurch, Canterbury, New Zealand Airport Gateway Motor Lodge Full time

We are seeking a highly skilled and experienced Dining Room Manager to join our team at Airport Gateway Motor Lodge. In this role, you will be responsible for managing the front-of-house operations, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization.

As a Senior Front of House, you will oversee the daily activities of the restaurant, including managing bookings, coordinating with kitchen staff, and ensuring seamless service delivery. You will also be responsible for maintaining stock levels, controlling costs, and implementing inventory management systems.

The ideal candidate will have previous experience in a similar role, excellent communication and leadership skills, and a strong understanding of customer service principles. They will be able to work effectively in a fast-paced environment, think critically, and make sound decisions quickly.

A minimum of 2 years' experience as a Front of House Role is required, along with a proven track record of delivering exceptional customer service and achieving sales targets. You should also be available to work a variety of shifts, including weekends and public holidays.

Key Responsibilities:
  • Manage front-of-house operations, including bookings, stock levels, and inventory control
  • Coordinate with kitchen staff to ensure seamless service delivery
  • Maintain high standards of cleanliness and organization
  • Ensure exceptional customer service and achieve sales targets
  • Develop and implement strategies to improve customer satisfaction and loyalty