Data Collection Specialist
1 week ago
About Us
Stats NZ is a Central Government employer of 1200+ people across Aotearoa. We provide data and statistics to support the decisions of Government, Maori and Iwi organisations, businesses, NGOs, and New Zealanders.
We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.
What's in it for you?
- We encourage you to develop and grow your career (coaching, training, study support, secondments).
- You will contribute to meaningful work that makes a difference to all people in Aotearoa.
- You will have three extra annual leave days (taken during Christmas office closure).
The Role
As a Regional Data Collection Specialist, you will work within our frontline teams, building relationships with the business and social communities of Aotearoa, and enabling collection of data from all types of respondents via their channel of choice.
This role is about providing a great user experience for respondents - one that builds trust, is seamless, convenient, safe and recognises their contribution to Aotearoa.
Required Skills and Qualifications
- 2 plus years' experience working in customer service or a similar field.
- Experience using everyday office software including a laptop/tablet, phone, Microsoft suit of products, online communications channels for meetings and chat.
- A strong customer focus, communication, negotiation, and interpersonal skills.
- Ability to work both autonomously and collaboratively with others, including having strong time management skills.
- Ability to work at times that suit survey participants, which will include evenings and weekends.
- A current full New Zealand driver's license.
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