Loss Prevention Specialist
4 days ago
Company Overview
The Warehouse Group is a leading retail company in Aotearoa, operating several well-known brands including The Warehouse, Warehouse Stationery, and Noel Leeming. We're committed to delivering exceptional customer experiences while promoting public good and sustainability initiatives.
We're seeking an enthusiastic and detail-oriented individual to join our Loss Prevention Team. Your primary focus will be on preventing theft and ensuring a safe environment for our team and customers. In this fast-paced role, you'll be responsible for monitoring security cameras, following recovery procedures, and maintaining store operations.
You'll need to be comfortable working on your feet for extended periods and have a keen eye for detail. As a problem solver, you'll be able to cope under pressure and calmly resolve any issues that may arise. Excellent communication skills are essential, as you'll interact with customers to answer their queries.
Prior experience in Loss Prevention is a plus, but not a requirement. We're looking for someone who is motivated to learn and grow in this role.
- Monitor security cameras and follow recovery procedures
- Maintain store operations and ensure a safe environment
- Interact with customers to answer their queries
- Cope under pressure and resolve issues calmly
Experience in a customer-facing role, such as retail or hospitality, would be beneficial. Good communication skills, a positive attitude, and a willingness to learn are essential. You should be comfortable standing for extended periods and have experience in conflict resolution and de-escalation.
We offer a range of benefits, including:
- Team Card: access to discounts across our brands
- Birthday Leave: a day of paid leave each year
- Career Progression: an excellent stepping stone into other internal opportunities
-
Loss Prevention
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Part timeCompany DescriptionKo wai matou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming.They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public...
-
Loss Prevention Expert
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Part timeAbout the RoleWe are seeking a proactive Loss Prevention Officer to join our team. As a key member of our security team, you will play a vital role in preventing theft and ensuring the safety of our staff and customers.
-
Loss Prevention Specialist
3 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full time**Role Overview**We're seeking a skilled and dedicated individual to join our team as a Casual Loss Prevention Officer.This role involves working proactively to prevent theft and ensure the safety of our staff and customers.**Responsibilities Include:**Monitoring security cameras to identify potential threats.Maintaining a visible presence on the shop-floor...
-
Loss Prevention
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Part timeCompany DescriptionKo wai mātou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public...
-
Loss Prevention Officer
3 days ago
Wellington, Wellington, New Zealand The Warehouse Full time**About Us**The Warehouse Group is a leading retailer in New Zealand, operating some of the country's most beloved brands.We're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.As a casual Loss Prevention Officer, you'll play a vital role in preventing...
-
Retail Loss Prevention Associate
3 days ago
Wellington, Wellington, New Zealand The Warehouse Full time**Company Overview**The Warehouse Group is a leading retailer in New Zealand, operating some of the country's most beloved brands.We're committed to delivering relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.As a casual Loss Prevention Officer, you'll play a vital role in...
-
Casual Loss Prevention
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeCompany DescriptionKo wai mātou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public...
-
Casual Loss Prevention
4 days ago
Wellington, Wellington, New Zealand The Warehouse Full timeCompany DescriptionKo wai mātou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public...
-
Checkout Experience Specialist
3 days ago
Wellington, Wellington, New Zealand The Warehouse Part timeAbout the JobThe Warehouse is seeking a highly motivated and customer-focused Checkout Experience Specialist to join our self-checkout team. This is a fantastic opportunity to work in a fast-paced retail environment, providing an exceptional shopping experience for our customers.ResponsibilitiesAssist customers through our self-checkout lanes, ensuring a...
-
Checkout Support Specialist
3 days ago
Wellington, Wellington, New Zealand The Warehouse Part time**About Us**The Warehouse Group is a leading retailer in New Zealand, operating several brands including The Warehouse, Warehouse Stationery, and Noel Leeming. We're committed to delivering exceptional customer experiences through our stores and online platforms.Job DescriptionWe're seeking a Customer Service Agent to join our self-checkout team on a...
-
Bra Fitting Specialist
4 days ago
Wellington, Wellington, New Zealand Bendon Group Full timeAbout Bendon GroupBendon Group is a leader in the lingerie and apparel industry, dedicated to empowering women through personalized service and expert fitting guidance. Our stores provide a safe and supportive environment where women can find the perfect fit, comfort, and confidence. We're seeking talented individuals who are passionate about helping others...
-
Checkout Team Member
5 days ago
Wellington, Wellington, New Zealand The Warehouse Part timeKey Responsibilities- Provide exceptional customer service through efficient checkout processes- Assist customers with their purchases, including packing and resolving any issues- Collaborate with the loss prevention team to prevent theft and ensure a secure shopping environment- Maintain a clean and organized checkout area
-
Checkout Team Coordinator
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeWhy Work with UsThe Warehouse Group is a leading retailer in New Zealand, offering a range of exciting opportunities for talented individuals. Our mission is to deliver exceptional customer experiences through innovative initiatives and a strong commitment to public good and sustainability.About the JobThis is a dynamic role that requires the ability to...
-
Security Specialist
3 days ago
Wellington, Wellington, New Zealand The Warehouse Full time**Job Description**We're seeking a vigilant and proactive casual Loss Prevention Officer to join our team at The Warehouse.Your main focus will be preventing theft and ensuring the safety of our staff and customers. You'll be responsible for monitoring security cameras, maintaining a visible presence on the shop floor, interacting with customers, and...
-
Customer Service Associate Lead
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeJob SummaryWe are seeking a skilled Customer Service Associate Lead to join our team. This is a dynamic role that requires the ability to think on your feet and provide exceptional customer service.About the RoleIn this role, you will work closely with our loss prevention team to ensure a smooth and efficient checkout process. You will be responsible for...
-
Retail Experience Specialist
4 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeCompany OverviewThe Warehouse Group is a leading retailer in New Zealand, operating various brands including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. We strive to deliver exceptional customer experiences through innovative initiatives and a strong commitment to public good and sustainability.Job DescriptionAs a quick-thinking...
-
Retail Experience Manager
3 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeAbout the RoleWe are seeking an experienced Self Service Specialist to join our Self-Checkout Team. The successful candidate will be responsible for providing exceptional customer service through our self-checkout system.This role requires someone who is comfortable standing for long periods, has good communication skills, and is able to handle challenging...
-
Retail Checkout Support Specialist
15 hours ago
Wellington, Wellington, New Zealand The Warehouse Group Part timeAbout UsThe Warehouse Group is committed to delivering exceptional customer experiences across our brands. We're always looking for talented individuals to join our team.\rJob SummaryWe're seeking six Self Checkout Team Members to work on a rotating schedule of Monday to Saturday, 4pm to 9pm. This role involves providing assistance to customers using our...
-
Customer Service Representative
7 days ago
Wellington, Wellington, New Zealand The Warehouse Full timeKey ResponsibilitiesYou will play a crucial role in:Providing speedy service at the checkoutEnsuring every customer leaves with a smileMaintaining a tidy and organized workspaceCollaborating with the loss prevention team to prevent theftRequirementsTo excel in this role, you should possess:A positive attitudeExcellent communication skillsThe ability to work...
-
Self Service Specialist
3 days ago
Wellington, Wellington, New Zealand The Warehouse Group Full timeAbout the JobWe are seeking an experienced Customer Support Ambassador to join our Self-Checkout Team. The successful candidate will be responsible for providing exceptional customer service through our self-checkout system.This role requires someone who is comfortable standing for long periods, has good communication skills, and is able to handle...