Reception Services Specialist
4 days ago
About Us
At Headlands Research, Inc., we are committed to delivering exceptional support services and leveraging cutting-edge technology to broaden outreach and participation in clinical trials.
The Job
We are seeking an experienced Reception Services Specialist to join our team in Lake Worth, FL. This full-time hourly position involves providing administrative support to our clinical research coordinators and maintaining a welcoming and organized reception area.
Key Responsibilities
- Provide administrative support to clinical research coordinators, including requesting patient medical records, processing PCP letters, and scheduling research appointments.
- Ensure accurate and timely completion of administrative tasks, such as data entry and record-keeping.
- Maintain a clean and organized reception area, observing professional etiquette at all times.
- Process payments to patients in payment system and handle basic inquiries and mail/fax sorting.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements
- High School Diploma or GED required.
- Minimum of 2 years administrative experience in a medical environment, with experience in patient appointment scheduling and electronic medical records.
- Strong communication and organizational skills, with ability to work in a fast-paced environment.
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