Cloud Engineering Manager

1 week ago


Christchurch, Canterbury, New Zealand Ticketmaster New Zealand Full time
Company Overview
Ticketmaster New Zealand is a leading provider of live event ticketing solutions. We operate independently with our own roadmap and modern tech stack, serving some of the biggest names in live entertainment. With a global team over 30 strong, we are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.

Job Description
We are seeking an experienced Senior Platform Engineer to join our team. As a key member of our platform engineering team, you will be responsible for assisting engineering leadership with goal setting and strategic planning, ensuring junior colleagues are growing professionally through mentorship and challenging projects, maintaining our Kubernetes-based testing environment infrastructure, and driving operational efficiencies within the technology organization. This role requires a strong technical background, excellent communication skills, and a passion for technology, thought leadership, and live events.

Responsibilities
  • Collaborate with engineering leadership to set goals and develop strategies for the platform engineering team.
  • Develop and maintain high-quality software, including system rollouts and migrations.
  • Maintain our Kubernetes-based testing environment infrastructure.
  • Improve our security posture through hardening and education.
  • Improve our operational metrics and dashboards.
  • Work with engineering colleagues to define and enforce SLOs and SLIs.
  • Manage project priorities and ensure timely completion of tasks.

Requirements
To be successful in this role, you will need a minimum of 5+ years of professional experience working as a Platform Engineer, experience working with productive systems engineering teams, and advanced familiarity and experience with DevOps methodologies. You will also need strong technical skills, including proficiency in languages such as Ruby on Rails, Go, Java, and Python, and experience with cloud platforms such as AWS/GCP. Excellent communication and collaboration skills are also essential for this role.

About You
You will be an independent, fast-learning, self-starter who takes ownership over solving hard problems. You will have empathy and interest in supporting and growing your teammates and yourself via feedback, pairing, and code reviews. You will be passionate about technology, thought leadership, and live events, and you will have effective communication skills, both written and oral.

LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we encourage you to apply.

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