Customer Service Representative

7 days ago


Auckland, Auckland, New Zealand Corpay Technologies Full time

Role Overview

As a Customer Experience Specialist, you will play a pivotal role in delivering exceptional experiences to our customers. This involves managing and exceeding expectations through delivery of high-quality service that focuses on customer-centric approach.

About the Role

You will be responsible for building and developing positive relationships with internal and external colleagues, suppliers, and customers to ensure delivery of customer excellence while adhering to service level agreements.

Key Responsibilities:

  • General inbound queries (telephone and email based)
  • Creation and maintenance of customer accounts including card activations, replacements, and terminations
  • Validation and processing of transactions
  • Problem resolution and triaging
  • Case management
  • Respond to and resolve product or service issues that customers are experiencing

Qualifications & Skills

The successful candidate will have 1 to 3 years' previous experience in a customer service or senior administrator role. You are an expert communicator with excellent active listening skills and the ability to show empathy with customers.

About Us

Corpay is a global leader in business payments, laser-focused on developing smarter ways for businesses to pay their expenses. Since 2000, we have developed innovative digital solutions that help businesses better track, manage, and pay their expenses.



  • Auckland, Auckland, New Zealand COS Part time

    COS is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers receive a seamless shopping experience.Your key responsibilities will include greeting customers, answering queries, and resolving any...


  • Auckland, Auckland, New Zealand Fletcher Building Limited Full time

    About the RoleWe are seeking an organised and reliable team player to join our Operations team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, processing sales at our trade counter, and assisting customers with returns or repairs.This is a permanent full-time role...


  • Auckland, Auckland, New Zealand Floandfrankie Full time

    Are you passionate about providing exceptional customer service? Do you enjoy working with stock and operations, and staying engaged on the shop floor?If so, we'd love to hear from you! As a Customer Service Representative, you'll be responsible for delivering outstanding customer experiences, while also supporting your store management team in managing...


  • Auckland, Auckland, New Zealand Quinn Recruitment Full time

    Find your new job at Quinn"You'll love it"Find Your Next JobCustomer Service RepresentativeCustomer Service RepresentativeCustomer Service / Auckland City Fringe· City Fringe LocationJoin a dynamic, customer-focused company based in the heart of Auckland's vibrant city fringe. Our clients are a rapidly growing business known for their innovative approach to...


  • Auckland, Auckland, New Zealand Hynds Pipe Systems Limited Full time

    Key ResponsibilitiesAs a Customer Service Representative at Hynds Pipe Systems Limited, you will play a key role in ensuring customer satisfaction. Your primary responsibilities include delivering top-notch service to our valued customers, building strong relationships, and providing solutions to their needs.Provide exceptional customer service and sales...


  • Auckland, Auckland, New Zealand company and co Full time

    Customer Service Representative - GisborneWe are looking for someone that has the necessary Customer Service and Sales experience giving you the ability to open and close a sale while providing outstanding customer service.In this role you will be responsible for:Greeting, serving and helping customers within the retail showroom, other facilities and client...


  • Auckland, Auckland, New Zealand TSA Group - Australia Full time

    At TSA Group, we're passionate about helping our customers achieve their goals. As a Customer Service Representative, you'll be at the forefront of delivering exceptional experiences that meet and exceed customer expectations.Salary PackageWe offer a competitive salary package that includes a comprehensive benefits program. This includes a base salary, plus...


  • Auckland, Auckland, New Zealand Mitre 10 Full time

    About the Role: Are you passionate about providing excellent customer service and working in a fast-paced retail environment? We are seeking an experienced Customer Service Representative to join our team at Mitre 10 Mega Mt. Wellington.We offer a dynamic and growing company culture with ongoing training, uniform, and great staff buying privileges. As a key...


  • Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

    We are seeking an experienced Customer Service Representative to join our team. Reporting to the Customer Services Manager, you will play a vital role in providing support to customers (internal and external) in ensuring that all orders and delivery issues are promptly resolved with the highest level of customer service.The ideal candidate will have 3 years'...


  • Auckland, Auckland, New Zealand The Warehouse Full time

    **About the Role**We are seeking a skilled Customer Service Representative to join our team at The Warehouse. In this role, you will play a crucial part in ensuring our customers receive speedy service at the checkout, while also making them feel appreciated and valued.You will be responsible for maintaining our high service standards without compromising...


  • Auckland, Auckland, New Zealand Westpac New Zealand Full time

    Customer Service Representative – Contact Centre ServiceFull Time, Permanent37.5 hours a week: 7-day rotational roster, between 7am and 11pmBased at Christchurch or Auckland CBDMo te Turanga - About the RoleAs a Customer Service Representative in our Cards operation, you will be the first point of contact for all our new and existing customers, delivering...


  • Auckland, Auckland, New Zealand Invacare Australia Pty Limited Full time

    Invacare is a proud supplier of mobility and medical equipment that is used in hospitals, aged care facilities and homes all around the world. We have an extensive line of products which includes manual and powered wheelchairs, mobility scooters, beds and mattresses, patient lifters, ramps and more. Our mission? To make Life's Experiences Possible.We have an...


  • Auckland, Auckland, New Zealand Flo & Frankie Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Flo & Frankie. As a Sales Assistant, you will play a key part in delivering exceptional customer service and creating memorable experiences for our customers.Key Responsibilities:Customer Service: Provide outstanding customer service and support to...


  • Auckland, Auckland, New Zealand Warehouse Stationery Full time

    Company OverviewWe are a leading retailer in the industry, dedicated to providing exceptional customer service and products that meet our customers' needs.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for interacting with customers, responding to their...


  • Auckland, Auckland, New Zealand Walter & Wild Full time

    About Walter & WildWalter & Wild is a leading New Zealand-based food manufacturing company with an impressive portfolio of iconic brands. We're committed to delivering exceptional customer service and building strong relationships with our consumers and customers.The RoleWe're seeking a Customer Services Representative to join our team at our Mangere site....


  • Auckland, Auckland, New Zealand Fletcher Building Limited Full time

    Job DescriptionFletcher Building Limited is seeking a Customer Service Representative to join our team. The successful candidate will be responsible for interacting daily with customers at our Trade Counter and Showroom.Key ResponsibilitiesProvide excellent customer service by building and maintaining effective relationships.Process sales transactions at our...


  • Auckland, Auckland, New Zealand The Warehouse Group Full time

    Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for providing an exceptional customer experience and ensuring seamless checkout processes. You will excel in fast-paced settings, maintaining high standards without losing efficiency.About the RoleThis is a great opportunity to join our retail team and contribute to the success...


  • Auckland, Auckland, New Zealand The Warehouse Group Part time

    The Warehouse Group believes in fostering a supportive and inclusive work environment. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences.About This OpportunityThis role is ideal for someone who enjoys working in a fast-paced environment, is organized, and has good communication skills. You will be...


  • Auckland, Auckland, New Zealand Westpac New Zealand Full time

    Customer Service Representative – Contact Centre ServiceFull Time, Permanent37.5 hours a week: 7-day rotational roster, between 7am and 11pmBased at Christchurch or Auckland CBDMō te Tūranga - About the RoleAs a Customer Service Representative in our Cards operation, you will be the first point of contact for all our new and existing customers,...


  • Auckland, Auckland, New Zealand Just Full time

    About the RoleThis casual role offers an exciting opportunity to join our Portmans team as a sales assistant. You will be responsible for providing exceptional customer service and styling advice to our customers, while maintaining a high level of product knowledge.As a sales assistant, you will be passionate about delivering exceptional sales results and...