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Client Service Coordinator Director

1 week ago

ManawatuWanganui, New Zealand Bayada Home Health Care Full time

About Us

BAYADA Home Health Care is a national leader in providing home healthcare services. We have been recognized as one of the Best Places to Work for Diversity by Newsweek and offer a supportive and inclusive work environment.

Job Summary

We are seeking a skilled Client Services Manager to join our team in Charlestown, MA. The successful candidate will have prior experience working with geriatric populations, excellent communication skills, and the ability to effectively manage multiple tasks and priorities.

Responsibilities

  • Provide exceptional customer service and quality home care
  • Manage coordination of client services and emergent scheduling issues
  • Grow caseload while proactively addressing scheduling challenges
  • Build strong relationships with clients, employees, referral sources, payors, and community organizations
  • Partner with Clinical Managers to provide supervision and support to licensed field employees

Requirements

  • Bachelor's degree required
  • Prior knowledge of/experience with geriatric population
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Strong computer skills required
  • Excellent communication and interpersonal skills

What We Offer

BAYADA offers a competitive salary, paid time off, and a comprehensive benefits package. We also offer opportunities for professional growth and development, including training and education programs.