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Community Health Support Specialist

1 week ago


Gisborne, Gisborne, New Zealand Stjohn Full time

About Us
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As Aotearoa's leading healthcare provider, our mission is to deliver exceptional patient care and support.

Job Summary
We are seeking a highly motivated Telecare Field Representative to join our team. As a Telecare Field Representative, you will play a vital role in supporting our customers by building positive relationships, demonstrating and installing medical alarm systems, and providing top-notch customer care.

Main Responsibilities
• Build trusting relationships with customers
• Demonstrate and install medical alarm systems
• Provide customer care, including servicing and troubleshooting equipment
• Promote services at community events
• Respond to emergency alerts and coordinate assistance

Qualifications
To succeed in this role, you will have:
• Experience in a customer-facing role
• Strong empathy and personal resilience
• Good technical and problem-solving skills
• Ability to manage multiple tasks and adapt to change
• Excellent time management and organisation skills
• Full New Zealand driver licence