Public Transport Support Coordinator
5 days ago
About Tranzit Group Ltd:
We are leaders in delivering high-quality transport and tourism services across New Zealand. With nearly 100 years in the industry, we are on a continued journey to excellence and employ over 2,000 team members NZ-wide.
Job Overview:
This role is part of our Network Support Centre (NSC), which plays a crucial role in ensuring our urban bus drivers stay on the move. The NSC team is operations-focused, providing precise and real-time radio support to maintain the smooth functioning of our public transport bus network.
Key Responsibilities:
- Support drivers via radio to resolve on-road problems and queries
- Monitor the Real Time Information (RTI) system to proactively resolve operational issues
- Manage the RTI system for regular reporting and data analytics
- C Coordinate bus movements during major events, breakdowns, accidents, and traffic delays
- Work closely with the operations team to proactively manage services, such as communicating changes and escalating ongoing issues
Benefits:
- Full-time role on our shift roster based at our Lower Hutt depot
- Our shifts operate Monday to Thursday (5.00am to 1.00am) and Friday to Sunday (starting Friday 5.00am, through to 1.00am Sunday)
- Career growth opportunity for someone looking to take the next step in the transport industry
- An insider view to the transport networks of Wellington and Hutt Valley, help us keep the region moving
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