Urban Mobility Service Associate

4 days ago


Lower Hutt, Wellington, New Zealand Tranzit Group Ltd Full time

Role Overview:

This role is focused on providing critical support to our urban bus drivers by coordinating safe public transport systems. You will be working within our Network Support Centre (NSC), which is operations-focused and provides precise and real-time radio support to maintain the smooth functioning of our public transport bus network.

Key Responsibilities:

  • Support drivers via radio to resolve on-road problems and queries
  • Monitor the Real Time Information (RTI) system to proactively resolve operational issues
  • Manage the RTI system for regular reporting and data analytics
  • C Coordinate bus movements during major events, breakdowns, accidents, and traffic delays
  • Work closely with the operations team to proactively manage services, such as communicating changes and escalating ongoing issues

What We Offer:

  • Full-time role on our shift roster based at our Lower Hutt depot
  • Our shifts operate Monday to Thursday (5.00am to 1.00am) and Friday to Sunday (starting Friday 5.00am, through to 1.00am Sunday)
  • Career growth opportunity for someone looking to take the next step in the transport industry
  • An insider view to the transport networks of Wellington and Hutt Valley, help us keep the region moving


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