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Community Engagement Coordinator

1 week ago

Auckland, Auckland, New Zealand Auckland Council Full time

**About the Role:**

Auckland Council is seeking a highly motivated and customer-focused individual to join our team as a Library & Council Service Assistant.

This role will involve working in a busy community library, serving a diverse and vibrant community. The successful candidate will be part of a high-achieving, cohesive, and dynamic team that values the library as a welcoming community space.

Key Responsibilities:

  • Serving customers from all walks of life with a positive attitude towards providing excellent customer service
  • Supporting the day-to-day running of the library, including tasks such as shelving books, answering phone calls, and responding to queries
  • Working flexibly, including weekends and late nights, to meet the needs of the library and its users

Requirements:

  • Strong people skills, with the ability to work effectively with diverse groups and individuals
  • Flexibility and adaptability to the library environment
  • A passion for customer service and a commitment to delivering high-quality service to customers
  • Reliability, with a strong sense of responsibility and accountability
  • Excellent written and communication skills

What We Offer:

  • A welcoming and supportive team environment
  • Ongoing training and development opportunities to support your career growth
  • The chance to make a real difference in the lives of Aucklanders