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Complex Service Manager

3 weeks ago


Far North, New Zealand Parkdean Resorts Full time

Job Summary

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We are seeking a motivated and experienced Food and Beverage Supervisor to join our team at Parkdean Resorts. As a key member of our complex management team, you will be responsible for ensuring seamless service delivery, managing labour costs, and maintaining high standards of food safety.

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Duties and Responsibilities:

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  • Lead the team to deliver exceptional customer service, meeting the highest standards of quality and hygiene">
  • Manage labour costs effectively, while ensuring service delivery remains seamless">
  • Maintain accurate stock levels and manage inventory efficiently">
  • Partner with the Complex Manager to recruit, onboard, train, and develop team members who deliver exceptional customer service">
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Skills and Qualifications:

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To succeed in this role, you will need:

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  • Proven experience in a similar role, preferably within the hospitality industry">
  • Excellent leadership and communication skills">
  • Ability to work under pressure and maintain accuracy in a fast-paced environment">
  • Knowledge of food safety regulations and procedures">
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Benefits and Rewards:

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We offer a competitive salary, comprehensive training, and opportunities for career development. You will also enjoy:

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  • A 50% discount on holidays booked through Parkdean Resorts">
  • A 30% discount on food, drinks, and leisure activities">
  • A 24/7 confidential helpline for counselling and support">
  • A 25% discount for friends and family when booking holidays">