Senior Debt Recovery Officer
2 weeks ago
About the Role:
As a key member of our credit control team, you will be responsible for managing a portfolio of clients, including credit assessment, debt collection, and implementing recovery strategies. Your goal will be to ensure debt collection and reduce the risk of bad debts, enhancing the financial well-being of WM NZ.
Main Responsibilities:
- Manage a large portfolio of clients, including credit assessment, debt collection, and implementing recovery strategies.
- Communicate regularly with clients to resolve queries and issues related to outstanding balances and repayment schedules.
- Run reports and conduct credit checks to assess business credit worthiness and identify potential risks.
- Collaborate with internal teams and branches to ensure timely resolution of queries and escalation when necessary.
- Provide training and coaching to team members and maintain relevant documentation.
- Review and file documents related to liquidated and bad debt customers.
- Monitor and drive performance against key performance indicators (KPIs).
Requirements:
- At least 5 years of experience in a credit control role managing large/key customers.
- Demonstrated ability to improve collection processes.
- Experience managing difficult relationships.
- Excellent time management and prioritization skills.
- Advance Microsoft Excel skills.
- Exposure to ERP systems like JDE preferable.
Career Development:
- We provide comprehensive training, mentoring, and personalized development plans to help you achieve your career goals.
- We offer wellness initiatives to support a balanced life.
-
Debt Recovery Specialist
6 days ago
Auckland, Auckland, New Zealand Zip Co Limited Full timeSenior Debt Recovery Specialist (12-month contract)A diverse role where you work in a close-knit team while supporting junior team members.This position requires empathy, strong communication and problem-solving skills to deliver results in line with company policies, processes and commercial objectives.Key responsibilities:Providing support to customers...
-
Debt Recovery Assistant
2 weeks ago
Auckland, Auckland, New Zealand Cma Cgm Greece Sa Full timeAbout Our Company Culture">At CEVA Logistics, we pride ourselves on being an equal employment opportunity workplace, welcoming and encouraging all qualified applicants. Our company culture values diversity, inclusivity and respect, providing a safe and supportive environment for our employees to thrive.">Your Role: Debt Recovery Assistant">You will join our...
-
Debt Recovery Coordinator
2 days ago
Auckland, Auckland, New Zealand beBee Careers Full timeYour ResponsibilitiesAs a Debt Recovery Coordinator, you will work as part of the Credit Control team in our Finance department. Your key responsibilities will include maintaining debtors ledgers, handling customer receipts and account reconciliation, coordinating claims processing and escalating issues, participating in meetings, and managing related...
-
Debt Recovery Specialist
6 hours ago
Auckland, Auckland, New Zealand beBee Careers Full timeJob Summary: We are looking for an experienced Credit Controller to manage our company's debt recovery process. The successful candidate will have excellent communication and analytical skills, as well as experience with credit management software.">">Duties and Responsibilities:Manage all aspects of the debt recovery process, including communicating with...
-
Debt Collection and Recovery Expert
6 hours ago
Auckland, Auckland, New Zealand beBee Careers Full timeKey ResponsibilitiesIn this role, you will be responsible for managing a large portfolio of credit accounts, including credit assessment, debt collection, and recovery strategies. You will work closely with internal teams and external customers, using your excellent communication and negotiation skills to resolve queries and payment issues.Your key...
-
Debt Recovery Manager
2 weeks ago
Auckland, Auckland, New Zealand Wm Full timeAbout Wm New Zealand LtdWe are a leading provider of resource recovery, recycling, and waste management services.Our MissionTo make a positive impact on the environment while offering professional growth opportunities to our team members.This role reports to the National Credit Manager and plays a critical part in maintaining our financial control...
-
Senior Debt Recovery Specialist
6 days ago
Auckland, Auckland, New Zealand Zip Pay Full timeJob OverviewWe are seeking an experienced Collections and Customer Liaison Expert to join our team at Zip Pay. In this role, you will play a crucial part in building trust with customers who are experiencing financial distress, while also leading initiatives and projects in the debt collection space.You will work closely with a close-knit team, providing...
-
Debt Recovery Analyst
1 week ago
Auckland, Auckland, New Zealand Ando Insurance Full timeWe're seeking a Debt Recovery Analyst to join our team at Ando Insurance, responsible for analyzing and resolving outstanding debtors.In this key role, you'll focus on identifying and addressing potential issues, ensuring timely payments, and maintaining positive relationships with customers and brokers.Main responsibilities will include:Thorough analysis of...
-
Debt Recovery Manager
2 days ago
Auckland, Auckland, New Zealand American President Lines Full timeWe are seeking a highly motivated and experienced debt recovery manager to join our team in Auckland, NZ. As a Billing & Credit Administrator, you will be responsible for managing the full credit control function for a specified AR ledger, including maintaining accurate records, handling customer receipts and account reconciliations, and managing overdue...
-
Recoveries Specialist
1 week ago
Auckland, Auckland, New Zealand Assurant Full timeJob DescriptionWe are seeking an experienced Recoveries Officer to join our team in Auckland. The successful candidate will be responsible for working with At Fault 3rd parties to agree liability, negotiate settlement in full or through repayment plans.About the RoleThis role involves liaising between 3rd Party Insurers, Brokers, and Lawyers, preparing cases...
-
Debt Management Specialist
2 weeks ago
Auckland, Auckland, New Zealand Auckland Council Full timeCompany Overview:Auckland Council is a leading organization in effective debt management. Our Credit Control team plays a crucial role in reducing liabilities and collecting debt for credit-approved customers.Job Description:We are seeking an experienced Recovery Coordinator to join our team for a fixed-term opportunity until December 2025. The successful...
-
Debt Recovery Lead
3 days ago
Auckland, Auckland, New Zealand 2Degrees Full timeJob DescriptionAs a Business Credit Controller, you'll play a key role in managing our collections, debt risk, and reconciliation processes. You'll work closely with our customers and Account Managers to resolve disputes and ensure timely payments. Your attention to detail, problem-solving skills, and ability to multitask will be essential in this...
-
Commercial Debt Collector
1 week ago
Auckland, Auckland, New Zealand Ando Insurance Full timeWe're seeking a skilled and experienced Claims Recoveries Consultant to join our team at Ando Insurance. As a member of our team, you'll have the opportunity to work on a variety of exciting projects that will help us deliver smarter, faster, and more human-centered insurance experiences.Job RequirementsTo be successful in this role, you'll need to have a...
-
Recoveries Officer
4 weeks ago
Auckland, Auckland, New Zealand Assurant Full timeWhy work with Assurant?When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.We come from a variety of countries, cultures, and backgrounds, but we are united by our enduring values of common sense, common decency, uncommon thinking,...
-
Debt Collection Coordinator
2 weeks ago
Auckland, Auckland, New Zealand Papakura Full timeA challenging opportunity has arisen for a Credit Controller to join our team at our Papakura location.This role is responsible for managing the organisation's credit and collection activities, including maintaining accurate records of customer credit and collection activities.You will work closely with other credit controllers and the recovery team to...
-
Corporate Recovery Advisor
2 weeks ago
Auckland, Auckland, New Zealand Grant Thornton New Zealand Full timeAre you a Corporate Recovery Advisor looking for a new challenge? Do you have a passion for helping businesses navigate complex financial situations? We are seeking an experienced Corporate Recovery Advisor to join our Financial Advisory Services team at Grant Thornton New Zealand.About the RoleIn this role, you will work closely with clients to provide...
-
Recovery Claims Manager
1 week ago
Auckland, Auckland, New Zealand Ando Insurance Full timeWe're committed to creating a workplace culture that's inclusive, supportive, and empowering. As a Claims Recoveries Consultant at Ando Insurance, you'll have the opportunity to work with a talented and diverse team of professionals who share your passion for delivering exceptional customer experiences.About Our TeamWe're a team of experienced and skilled...
-
Claims Recoveries Consultant
1 week ago
Auckland, Auckland, New Zealand Ando Insurance Group Limited Full timeJob Title * WFH + Flexible working * Beautiful waterfront office location * Great culture and fun teamWe do things a bit differently hereAndo are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd and sell our policies through New Zealand's...
-
Insurance Recovery Specialist
1 week ago
Auckland, Auckland, New Zealand Ando Insurance Full timeAt Ando Insurance, we're committed to delivering smarter, faster, and more human-centered insurance experiences. As a Claims Recoveries Consultant, you'll play a vital role in helping us achieve this goal.Company OverviewWe're a majority-locally owned multi-lines insurance business that operates as an underwriting agency in partnership with The Hollard...
-
Financial Recovery Expert
2 weeks ago
Auckland, Auckland, New Zealand Auckland Council Full timeRole Summary:We are looking for a skilled Recovery Coordinator to join our Credit Control team for a fixed-term opportunity until December 2025. As a key member of our team, you will be responsible for managing the day-to-day debt collection process, which may involve legal and third-party handovers.The ideal candidate will have experience in financial...