Operational Resilience Specialist

5 days ago


Auckland, Auckland, New Zealand Xero Full time

Job Description

The Senior Operational Resilience Manager will play a key role in maintaining and enhancing Xero's BCM framework, ensuring best practices and delivering business value. You will drive ownership of BCM, build relationships with BCP owners, and foster a resilience mindset across Xero.

You will align BCM with Xero's Enterprise Risk Management framework, identifying and mitigating business continuity risks. This includes supporting business functions in risk identification and proactively building resilience.

You will also improve crisis management processes, ensure documentation compliance (ISO 27001, SOC2), assess third-party risks, and act as a key contact for BCM inquiries.



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