Customer Experience Manager

7 days ago


ManawatuWanganui, New Zealand Pn Personnel Full time

R.R. Fisher NZ Limited is a trusted name in power transmission and conveyor products, proudly serving NZ Businesses for over 70 years. We are committed to delivering exceptional solutions for our customers and are now seeking a Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction, loyalty, and retention.

You will work closely with cross-functional teams to identify areas for improvement and implement changes that drive business growth. Your expertise in customer-centric initiatives, process improvements, and data analysis will be essential in achieving our goals. If you have a proven track record of delivering high-quality customer experiences and are passionate about driving business results, we would love to hear from you.

  • Experience in customer experience management, preferably in a B2B or industrial setting
  • Strong analytical and problem-solving skills, with the ability to interpret complex data
  • Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels


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