Retail Store Operations Manager

4 days ago


Hamilton, Waikato, New Zealand Accent Gr Full time

Company Overview

Skechers Australia is a global leader in the footwear industry, renowned for innovative designs, superior comfort, and a commitment to providing the ultimate walking experience. Our brand transcends boundaries and trends, synonymous with fashion-forward and comfortable footwear.

The Role

We are seeking a dynamic and passionate Store Manager to join our team in The Base store. If you have a passion for footwear, a flair for leadership, and a commitment to delivering exceptional customer service, we invite you to explore the exciting career opportunities at Skechers Australia.

Job Description

  • Ensure efficient operation of your store to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Motivate your team to achieve optimal results in KPIs and added value targets across stores.
  • Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity.
  • Effectively manage the wage costs in store, adhering to weekly wage targets and company rostering standards.
  • Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place.
  • Ensure efficient OH&S management and adhere to state and national OH&S legislation.

Benefits & Culture

  • 40% off Accent Group brands, including Hype DC, Platypus, Vans, and many more.
  • Tuesday-Saturday roster with two consecutive days off in a row to maintain a healthy work-life balance.
  • Access to our 'Employee Benefits' program, which includes discounted gym memberships and health insurance packages.
  • Work amongst premium product alongside fellow passionate and dedicated sneakerheads.
  • Training and development to grow your career.
  • Opportunity to join the Future Leaders program, which includes leadership training workshops, yearly global conferences, awards nights, and much more.

To be successful in this role, you will have:

  • Demonstrated experience as an Assistant Manager (2 years +) or Store Manager.
  • A motivated and driven attitude.
  • A passion for leading and inspiring a team to succeed.
  • A proven track record in driving sales and meeting KPIs and targets.
  • Operational excellence and experience with stock control and visual merchandising.


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