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About Us
Chubb Insurance is a global leader in the insurance industry, providing a wide range of insurance solutions to clients worldwide. With operations in 54 countries and territories, we have a strong presence in the market and a reputation for delivering high-quality services.
Key Responsibilities
- Investigate and resolve claims in a timely and efficient manner.
- Manage a portfolio of property claims in accordance with Chubb Best Practice Guidelines.
- Ensure claims are proactively managed and kept up to date through the use of Chubb's internal workflow management systems.
- Set and maintain loss reserves in accordance with Chubb Insurance guidelines.
- Pursue subrogation where applicable.
- Maintain and build positive relationships with all customers.
- Review and escalate customer disputes.
- Support underwriting in marketing efforts by representing the claims product and its performance.
- Support underwriting in understanding claims requirements associated with the release of new products.
- Complete Large Claim Summaries (LCS) for losses that meet LCS criteria and publish to relevant distribution lists.
- Maintain a close working relationship with TPAs, carrying out scheduled audits to ensure compliance with our service standards.
- Perform any other duties as directed by management.
