Hospitality and Service Manager

6 days ago


Wellington, Wellington, New Zealand Earls London Full time

Grow Your Career with Us

As a Restaurant Operations Manager at Earls London, you'll have the opportunity to develop your leadership skills and advance your career in the hospitality industry. Our team is passionate about providing exceptional service and creating a memorable dining experience for our guests.

Responsibilities:

  1. Lead by example and set a positive tone within the restaurant.
  2. Develop and implement effective strategies to drive business success.
  3. Build and maintain a high-performing team by coaching, mentoring, and empowering employees.
  4. Foster a culture of accountability and responsibility among team members.
  5. Ensure exceptional customer service and a seamless dining experience.
  6. Train employees on delivering high-quality food and drinks while promoting authentic conversations.
  7. Apply problem-solving skills to overcome challenges and make informed decisions.
  8. Demonstrate a passion for the guest experience and promote teamwork and collaboration.
  9. Manage labour, cost of goods, and maintenance targets effectively.

Requirements:

  • 3 years of restaurant experience, with 1 year in a leadership-focused role.
  • A passion and commitment to hospitality, teamwork, and fun.
  • A commitment to fostering a supportive and engaging experience for team members and guests.
  • A willingness to learn and an openness to feedback, coaching, and mentorship.
  • The ability to legally work in Canada.


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