Learning and Development Specialist

4 days ago


Auckland, Auckland, New Zealand Freedom NZ Full time
About Us

At Freedom NZ, we empower our people to deliver exceptional customer experiences through innovative products and services. Our vision is to make beautiful things for the home available to everyone.

We prioritize honesty, transparency, and recognition in how we work, fostering a culture of growth, collaboration, and hard work.

About the Role

The Retail Trainer will join our Retail Training team, responsible for creating and delivering learning solutions about our products and best practices in sales training.

Reporting to the Head of Retail Training, you will partner with senior stakeholders on multiple learning projects across digital, face-to-face, and informal mediums.

As a full-time role based primarily in Auckland, you will occasionally travel to meet teams around New Zealand and work closely with Australian store teams delivering training face-to-face and online as required.

Key Responsibilities
  1. Deliver engaging workshops both face-to-face and digitally across Australia and NZ to all sales teams.
  2. Create, manage, and post informal learning content on Freedom's communication platforms.
  3. Evaluate and update existing learning content to ensure accuracy and relevance as Freedom evolves.
  4. Travel regularly within New Zealand and to the East Coast of Australia facilitating training and working with leaders in their stores.
Your Skills and Qualifications
  • Experienced facilitator and presenter, confident in face-to-face or online settings via Zoom/Teams.
  • Passionate about developing people, with high energy and charisma that captivates and influences audiences.
  • You thrive in fast-paced environments, developing others and driving results.
  • Ideal candidates have experience coaching and developing leaders to implement and embed learning in their stores.
  • You are self-motivated and can work independently.


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